FAQ
FAQ
We’ve compiled answers to common questions about using our Nagoya location, including how to access the private rooms at Kanayama, our service area, and how to make changes after booking. Please click on the section you’re interested in to view the details.
Reservations & Courses
Please let me know your business hours and the estimated response time.
Our business hours are from 10:00 a.m. to midnight. We aim to respond to reservations and inquiries within 12 hours. If you haven’t received a reply after 12 hours, please contact us via LINE.
If it's your first time, how many minutes would you recommend?
At our Nagoya location, we recommend the 90-minute session. The 60-minute session is ideal for those who want a quick visit, while the 120-minute session is perfect for those who want to take their time. Since it may not be possible to extend your session later, please choose a time slot that gives you plenty of flexibility.
Can I use this service even if I sign up on the day of the event?
We’ll accommodate your request if we have availability. Our therapists aren’t always on standby in private rooms, so if they need to travel to your location after your appointment is confirmed, it may take 30 to 90 minutes for the session to begin. Please include your preferred start time when you contact us.
Will my reservation be confirmed once I submit my application?
At the time of submission, this is a request for a reservation. We will check availability and contact you from the store to confirm your reservation. Please wait until you receive our confirmation before visiting.
Can I change the therapist for my booked appointment?
In order to coordinate schedules and make necessary preparations, we generally do not accept requests to change your assigned staff member after your reservation has been confirmed, unless it is due to circumstances on your part. However, we may contact you to discuss a change if your assigned staff member is unable to work due to illness or other reasons.
Can I extend the treatment time?
Consultations are available for 2,000 yen per 10 minutes, up to a maximum of 30 minutes. Please note that we may not be able to accommodate your request depending on the availability of private rooms or the schedule of the next appointment.
Do you offer any packages that include lodging?
We do not offer overnight stays. Please choose from our private room packages: 60 minutes, 90 minutes, or 120 minutes.
Can I make arrangements to use the facility outside of business hours?
Depending on the therapist's schedule, we may be able to accommodate your request. Since an additional fee applies, please contact us in advance with your preferred date and time.
Private Rooms / On-Site Services
Where are the private rooms located?
We are located near Kanayama Station. We will provide detailed directions and meeting instructions once your reservation is confirmed. We do not accept requests for specific private rooms.
Can you come to my home or a love hotel?
Generally, services are provided at hotels. For home visits or love hotels, we only accept requests for therapists whose personal profiles indicate they are available for such services. If this is not specified, we do not provide these services.
Are business trips outside Nagoya City possible?
Depending on the staff member and location, we may be able to accommodate your request. In addition to transportation costs, a long-distance fee may apply, so please provide your address and the date and time in advance. Travel outside the city requires advance payment.
How are travel expenses for business trips determined?
The fare is based on a round trip from Kanayama Station to the station nearest your destination. The base fare includes 1,000 yen; any amount exceeding that will be charged separately. We accept bookings for trips of 90 minutes or longer.
Facilities and Payment
I'm concerned about the scent of oil and body wash.
At our Nagoya location, we use unscented oil and body soap.
Do you have shampoo and a hair dryer?
We have these available in our private rooms. If you'd like to use one, please let your therapist know.
How can I pay with something other than cash?
If you'd like to pay by credit card or mobile payment, please let us know when you make your reservation. We'll provide you with payment instructions in advance.
I'd like to know more about the additional menu options.
The services offered vary by therapist. Please confirm the specific services and any additional fees during your consultation on the day of your appointment.
Can I use it in languages other than Japanese?
This service is available to everyone, regardless of nationality. However, depending on the therapist, communication in English may be difficult. Please let us know your preferred language in advance.
CONTACT & BOOKING
If the issue persists, please feel free to contact us.
LINE is a convenient way to check details before making a reservation or to ask urgent questions.
